Motivate patients/clients towards self-care and enhance system navigation ability

• Connect patients/clients with relevant resources in their community for self-care, information gathering, and support
  Resource Hub by the Ontario Centre of Excellence for Child and Youth Mental Health
• Use the teach-back method to verify patients/clients understand their discharge instructions
  Teach-back by Health Quality Ontario
• Facilitate patients’/clients’ completion of a crisis plan
  For adults: Patient Safety Plan Template by Barbara Stanley and Gregory K Brown
  For youth (also helpful for adults): Create a Crisis Plan by the Waterloo Region Suicide Prevention Council
  For loved ones: How to Get a Psychiatric Assessment by Crisis Line

Engage patients/clients in discharge planning

• Use patient-oriented discharge summaries to ensure patients/clients are well prepared for discharge
  Patient-Oriented Discharge Toolkit (PODS) by OpenLab (UHN)
• Evaluate how well your own service is meeting needs as part of the discharge process
  The Ontario Perception of Care Tool for Mental Health and Addictions by the Centre for Addictions and Mental Health

Connect patients/clients to community services that meet their needs

• Use the Ontario Common Assessment of Need (OCAN) to help you identity patient/client needs for care
  Ontario Common Assessment of Need: Full OCAN 3.0
• Provide patients/clients with information on how to connect with a local peer support program
  The Ontario Peer Development Initiative
• Ensure patients/clients with complex care needs have coordinated follow-up care
  Ontario Health Quality Standard Transitions between Hospital and Home