Details
Percentage of discharge summaries sent from hospital to community care within 48 hours of discharge
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Discharge summaries should be sent to patients’ primary care providers within 48 hours of their discharge to ensure continuity of care and enable follow-up by the primary care provider in a timely manner (typically within seven days). Doing so can improve patient satisfaction and reduce hospital readmissions and patient complications.
A good discharge summary should provide relevant information on the patient’s care while in the hospital and describe the next steps for their care, including plans for follow-up appointments, test results to be returned, and other tests required.
Click here to visit Health Quality Ontario’s Indicator Library to view how to measure this indicator.
Change Ideas
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Continuity of care and transitions
- Develop a standardized process for the creation and transmission of discharge summaries
Best Practices for Discharge Summaries by the University Health Network
Ontario Health Quality Standard Transitions between Hospital and Home - Use a standard discharge template to prepare the discharge summary
Best Practices for Discharge Summaries by the University Health Network - Enable electronic transfer of discharge summaries from hospital to primary care
Best Practices for Discharge Summaries by the University Health Network
- Develop a standardized process for the creation and transmission of discharge summaries
Last Updated: August 26, 2026