Ontario Health AODA Multi-Year Accessibility Plan

Version No.: 1.0

Date:  December 2, 2019

Ontario Health is an organization committed to ensuring accessible services and communications to individuals with disabilities.

To receive any part of this document in an alternate format, please contact Ontario Health’s Communications Department at:

1-877-280-8538, TTY 1-800-855-0511, or by email at info@ontariohealth.ca.

Introduction

Ontario Health is a designated public sector organization that is subject to the provisions of the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”).  Its purpose is to ensure greater accessibility for Ontarians of all abilities.  AODA is Ontario’s roadmap to become barrier-free and includes accessibility standards in:

  • Customer Service
  • Information and Communications
  • Employment
  • Transportation
  • Design of Public Spaces

Under AODA, Ontario organizations, including Ontario Health, are required to develop multi-year accessibility plans in support of making Ontario accessible by 2025.

This Multi-Year Accessibility Plan (“Accessibility Plan”) outlines Ontario Health’s compliance with AODA, including the requirements set by the Integrated Accessibility Standards Regulations.  Ontario Health is committed to fulfilling its obligations under AODA and making its premises and services accessible to all Ontarians.

This Accessibility Plan is available to all Ontario Health employees and the general public via our external website and can be requested in an accessible format at no charge using the contact information at the end of this document.

Statement of Commitment

At Ontario Health, we are committed to doing all we can to respect the core principles of accessibility legislation: dignity, independence, integration and equal opportunity. We will incorporate these principles into our policies, procedures, training and best practices.  Our aim is that all Ontarians can access our services and information when and how they need them, regardless of their abilities or disabilities. 

Ensuring our operations are accessible and barrier-free is a shared effort. As an organization, we are dedicated to working with the people of Ontario to make accessibility for everyone a reality.

Integrated Accessibility Standards Regulation (“IASR”) Requirements

For More Information

For more information on this accessibility plan, please contact:

Communications Department

Ontario Health

525 University Avenue
5th Floor
Toronto, ON  M5G 2L3

 

Telephone: 1-877-280-8538, TTY 1-800-855-0511

Email:info@ontariohealth.ca

Last Updated: January 27, 2025