Virtual Visits Verification Standard

To begin the verification process, request a submission package by sending email to verification@ontariohealth.ca.

The verification process

You will be required to:

1. Sign an Attestation Letter (included in the submission package) that affirms that your solution meets all mandatory requirements as detailed in the standard.
2. Submit up-to-date Privacy Impact Assessment and Threat Risk Assessment summaries. SOC 2 Type 2 audits may be submitted in place of Threat Risk Assessment.
3. Complete scenario-based validation testing of your implementation of the solution against mandatory requirements and submit substantiation materials within 12 months of the solution's verification date.

There is no time limit for completing the initial submission package. The process is voluntary and has no application or participation fees.

Submissions (steps 1 and 2) will be assessed for completeness and compliance on a first-come first-served basis. Compliant solutions will be published on the Verified Solutions List and verified solution provides will receive a Notice of Verification. Once the solution is validated (step 3), the Verified Solutions List will be updated to reflect the validated status.

Solution providers offering multiple solutions need to verify each solution independently and each solution will be separately listed on the Verified Solutions List.