Accessibility links

Microsoft Teams + Bookings

Primary Vendor Name Microsoft Corporation Modality Video Date of Attestation Verification Standard Version 1.1.1 Notes 2

In order for health service providers and organizations to comply with Ontario Health’s Virtual Visits Solution Requirements, there are specific configuration requirements that are required to be made. For details please go to aka.ms/VirtualVisitGuidelines.

Withdrawn Off Status Verified Do you accept self referrals No Address

1950 Meadowvale Blvd
Mississauga ON L5N 8L9
Canada

Year Business Started 2012.00 Full Legal Name Microsoft Corporation Other Operating Names Microsoft Published Accessibility Report Accessibility report not available URL friendly title Microsoft-Teams-Bookings

mochiHealth

Product Version 1.0 Primary Vendor Name DermCafé Corporation Modality Secure Messaging Video Video Secondary Vendor Name Doxy.Me Video Secondary Solution Name mochiHealth Verification requirements delivered by video secondary product

2.1.1. - 2.1.2., 2.1.5., 2.3.1. - 2.3.6., 2.3.9.-2.3.12., 2.3.15., 3.2.1. - 3.2.11

Date of Attestation Verification Standard Version 1.1.1 Notes 2

This solution has withdrawn from the Virtual Visits Verification Program and will be de-listed from the Verified Solutions List effective June 25, 2024. 

Withdrawn On Status Under Review Do you accept self referrals No Address

386 Yonge St
Unit 4405
Toronto ON M5B 0A5
Canada

Year Business Started 2020.00 Full Legal Name mochiHealth Other Operating Names DermCafé Corporation Withdrawn Date URL friendly title mochiHealth

Zoom for Healthcare

Product Version Windows, Mac, Linux, Android 5.12.9 IOS 5.12.8 Primary Vendor Name Zoom Video Communications Inc. Modality Video Date of Attestation Verification Standard Version 1.1.1 Date of Verification Notes 2

In order to comply with Ontario Health’s Virtual Visits Solution Requirements (“the requirements”), health service providers and organizations must agree to the terms and conditions of Zoom’s Protection Health Information Annex (PHIA). If you have a legacy Canadian Agreement that was signed before November 2020, you are required to sign Zoom’s PHIA to enable compliance with Ontario Health’s requirements – contact Zoom to request an updated agreement.

The secure messaging modality of this solution was withdrawn on March 6, 2023 on the basis that it does not meet all mandatory requirements. The video modality of this solution continues to maintain verified status.

Withdrawn Off Status Validated Do you accept self referrals No Address

55 Almaden Boulevard
6th Floor
San Jose, CA 95113
United States

Year Business Started 2011.00 Full Legal Name Zoom Video Communications Inc. Published Accessibility Report Accessibility report not available URL friendly title Zoom-for-Healthcare

Webex Meetings by Cisco

Product Version 41.1 Primary Vendor Name Cisco Systems Canada Co. Modality Video Date of Attestation Verification Standard Version 1.1.1 Date of Verification Notes 2

In order to comply with Ontario Health’s Virtual Visits Solution Requirements (“the requirements”), there are specific configuration requirements that are required to be made. For inquiries, email cisco-oh-verification@cisco.com.

Withdrawn Off Status Verified Do you accept self referrals No Address

88 Queens Quay
Suite 2900
Toronto ON M5J 0B8
Canada

Year Business Started 1984.00 Full Legal Name Cisco Systems Canada Co. Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome Published Accessibility Report Accessibility report not available URL friendly title Webex-Meetings-by-Cisco

Ocean

Product Version Version du produit : Version Ocean : Ocean@20230622 Révision SVN : 29264 Primary Vendor Name OceanMD Modality Secure Messaging Date of Attestation Verification Standard Version 2.0 Date of Verification Withdrawn Off Status Validated Do you accept self referrals No Address

3080 Yonge Street
Suite 4040
Toronto ON M4N 3N1
Canada

Year Business Started 2012.00 Full Legal Name 2355581 Ontario Inc. (O/a OceanMD) Other Operating Names CognisantMD OceanMD Recommended Requirements 2.1.11: Provide seamless integration with Point of Service systems 2.1.14: Support distribution of patient surveys 2.1.18: Enable verification of clinician identity using multi-factor authentication Under Review Date Published Accessibility Report Accessibility report not available URL friendly title Ocean

Banty Virtual Clinic

Product Version 6.3.8 Primary Vendor Name Banty Inc. Modality Video Date of Attestation Verification Standard Version 2.0 Date of Verification Notes 2

This solution has withdrawn from the Virtual Visits Verification Program and will be de-listed from the Verified Solutions List effective June 11th, 2024.

Withdrawn On Status Validated Do you accept self referrals No Address

2213 North Sheridan Way
Suite 102
Mississauga ON L5K 1A3
Canada

Year Business Started 2020.00 Full Legal Name Banty Inc Other Operating Names Banty Withdrawn Date Recommended Requirements 2.1.18: Enable verification of clinician identity using multi-factor authentication 3.2.10: Enable a virtual waiting room 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information URL friendly title Banty-Virtual-Clinic

Maple

Product Version Version du produit : Version 4.11.24 | 1678744015 | v87 et supérieur Primary Vendor Name Maple Corporation Modality Secure Messaging Video Video Secondary Vendor Name Twilio Inc. Video Secondary Solution Name Twilio Inc. Date of Attestation Verification Standard Version 2.0 Date of Verification Withdrawn Off Status Validated Do you accept self referrals No Address

355 Adelaide Street West
Suite 100
Toronto ON M5V 1S2
Canada

Year Business Started 2015.00 Full Legal Name Maple Corporation Other Operating Names Maple Recommended Requirements 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 4.2.12: Provide a read receipt for messages that can be filtered 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.8: Event Outcome VPAT/ACR link Maple Multi-Year Accessibility Plan Published Accessibility Report VPAT/ACR Supported Features Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text) Font resizer Keyboard accessibility Screen reader support URL friendly title Maple
In March 2020, cases of COVID-19 were on the rise across Ontario with the emergence of the pandemic’s first wave.
The Mental Health and Addictions Centre of Excellence at Ontario Health is pleased to share an update on the provincial expansion of the Ontario Structured Psychotherapy Program.
Following a first year spent helping lay the foundation for health system transformation, the Ontario Health Board of Directors has been reappointed. It will also be joined by a new member.