Accessibility links

Neuromuscular & Neurometabolic Clinic, Hamilton Health Sciences

Date of Attestation Withdrawn Off Location Hamilton Hospital System Hamilton Health Sciences Address

2H-1200 Main Street West
Hamilton ON L8N 3Z5
Canada

Phone Number 905-521-7933 Fax Number 905-521-2638 Areas of care Metabolic Genetics Neurogenetics Genetics Population Adults Children Do you accept self referrals No Website(URL) https://www.hamiltonhealthsciences.ca/mcmaster-childrens-hospital/areas-of-care… Services Provided Genetic Testing & Counselling Region West Hamilton Keywords ataxia, fatty acid oxidation disorders (FAODs), hereditary spastic paraplegia (HSP), mitochondrial disease, muscular dystrophy, neurogenetic disorders, neurometabolic disorders, neuromuscular disorders, rhabdomyolysis, spinal muscular atrophy (pediatric)

Cancer Genetics Clinic, Juravinski Hospital and Cancer Centre, Hamilton Health Sciences

Date of Attestation Withdrawn Off Location Hamilton Hospital System Hamilton Health Sciences Address

699 Concession Street, Room 3-223
Hamilton ON L8V 5C2
Canada

Phone Number 905-387-9711 ext. 64636 Fax Number 905-575-6316 (Referral Fax) | 905-575-6379 (Office fax) Areas of care Cancer Genetics Genetics Population Adults Children Do you accept self referrals No Website(URL) https://www.Hamiltonhealthsciences.ca/cancergenetics Services Provided Genetic Testing & Counselling Ongoing Care Region West Hamilton Keywords breast cancer, cancer, colon cancer, colorectal cancer, endocrine cancer, kidney cancer, lung cancer, lymphoma, melanoma, ovarian cancer, prostate cancer, renal cell cancer, skin cancer

Corolar Virtual Care

Product Version 6.1 Primary Vendor Name Calian Group Ltd Modality Secure Messaging Video Video Secondary Vendor Name Microsoft Teams Verification requirements delivered by video secondary product

2.1.2, 2.1.3, 2.3.13, 2.3.14, 3.2.4, 3.2.5, 3.2.6, 3.2.7, 3.2.10, 3.2.1

Date of Attestation Verification Standard Version 2.0 Date of Verification Notes 2

In order for health service providers and organizations to comply with Ontario Health’s Virtual Visits Solution Requirements, there are specific configuration requirements that are required to be made. For inquiries, please email hc_int_support@dapasoft.com.

Withdrawn Off Status Verified Do you accept self referrals No Address

111 Gordon Baker Road
Suite 600
Toronto ON M2H 3R1
Canada

Year Business Started 1997.00 Full Legal Name Calian Digital Solutions LTD Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.13: Provide automated verification of patient's Ontario Health Insurance Plan (OHIP) number 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit 4.2.11: Allow clinicians to flag patient messages as urgent or requiring attention 4.2.12: Provide a read receipt for messages that can be filtered 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome Published Accessibility Report Accessibility report not available URL friendly title Corolar-Virtual-Care

Microsoft Teams + Bookings

Primary Vendor Name Microsoft Corporation Modality Video Date of Attestation Verification Standard Version 1.1.1 Date of Verification Notes 2

In order for health service providers and organizations to comply with Ontario Health’s Virtual Visits Solution Requirements, there are specific configuration requirements that are required to be made. For details please go to aka.ms/VirtualVisitGuidelines.

Withdrawn Off Status Verified Do you accept self referrals No Address

1950 Meadowvale Blvd
Mississauga ON L5N 8L9
Canada

Year Business Started 2012.00 Full Legal Name Microsoft Corporation Other Operating Names Microsoft Published Accessibility Report Accessibility report not available URL friendly title Microsoft-Teams-Bookings

Zoom for Healthcare

Product Version Windows, Mac, Linux, Android 5.12.9 IOS 5.12.8 Primary Vendor Name Zoom Video Communications Inc. Modality Video Date of Attestation Verification Standard Version 1.1.1 Date of Verification Notes 2

In order to comply with Ontario Health’s Virtual Visits Solution Requirements (“the requirements”), health service providers and organizations must agree to the terms and conditions of Zoom’s Protection Health Information Annex (PHIA). If you have a legacy Canadian Agreement that was signed before November 2020, you are required to sign Zoom’s PHIA to enable compliance with Ontario Health’s requirements – contact Zoom to request an updated agreement.

The secure messaging modality of this solution was withdrawn on March 6, 2023 on the basis that it does not meet all mandatory requirements. The video modality of this solution continues to maintain verified status.

Withdrawn Off Status Verified Do you accept self referrals No Address

55 Almaden Boulevard
6th Floor
San Jose, CA 95113
United States

Year Business Started 2011.00 Full Legal Name Zoom Video Communications Inc. Published Accessibility Report Accessibility report not available URL friendly title Zoom-for-Healthcare

Webex Meetings by Cisco

Product Version 41.1 Primary Vendor Name Cisco Systems Canada Co. Modality Video Date of Attestation Verification Standard Version 1.1.1 Date of Verification Notes 2

In order to comply with Ontario Health’s Virtual Visits Solution Requirements (“the requirements”), there are specific configuration requirements that are required to be made. For inquiries, email cisco-oh-verification@cisco.com.

Withdrawn Off Status Verified Do you accept self referrals No Address

88 Queens Quay
Suite 2900
Toronto ON M5J 0B8
Canada

Year Business Started 1984.00 Full Legal Name Cisco Systems Canada Co. Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome Published Accessibility Report Accessibility report not available URL friendly title Webex-Meetings-by-Cisco

Ocean

Product Version Version du produit : Version Ocean : Ocean@20230622 Révision SVN : 29264 Primary Vendor Name OceanMD Modality Secure Messaging Date of Attestation Verification Standard Version 2.0 Date of Verification Withdrawn Off Status Verified Do you accept self referrals No Address

3080 Yonge Street
Suite 4040
Toronto ON M4N 3N1
Canada

Year Business Started 2012.00 Full Legal Name 2355581 Ontario Inc. (O/a OceanMD) Other Operating Names CognisantMD OceanMD Recommended Requirements 2.1.11: Provide seamless integration with Point of Service systems 2.1.14: Support distribution of patient surveys 2.1.18: Enable verification of clinician identity using multi-factor authentication Under Review Date Published Accessibility Report Accessibility report not available URL friendly title Ocean

Maple

Product Version Version du produit : Version 4.11.24 | 1678744015 | v87 et supérieur Primary Vendor Name Maple Corporation Modality Secure Messaging Video Video Secondary Vendor Name Twilio Inc. Video Secondary Solution Name Twilio Inc. Date of Attestation Verification Standard Version 2.0 Date of Verification Withdrawn Off Status Verified Do you accept self referrals No Address

355 Adelaide Street West
Suite 100
Toronto ON M5V 1S2
Canada

Year Business Started 2015.00 Full Legal Name Maple Corporation Other Operating Names Maple Recommended Requirements 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 4.2.12: Provide a read receipt for messages that can be filtered 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.8: Event Outcome VPAT/ACR link Maple Multi-Year Accessibility Plan Published Accessibility Report VPAT/ACR Supported Features Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text) Font resizer Keyboard accessibility Screen reader support URL friendly title Maple

TelAsk

Product Version 2.39.1 Primary Vendor Name TelAsk Technologies Inc. Modality Secure Messaging Video Video Secondary Vendor Name OnCall Health Inc. Video Secondary Solution Name TelAsk Date of Attestation Verification Standard Version 2.0 SM Secondary Solution Name TelAsk SM Secondary Vendor Name OnCall Health Inc. Notes 2

This solution has withdrawn from the Virtual Visits Verification Program and will be de-listed from the Verified Solutions List effective January 7th, 2025.

Withdrawn On Status Verified Do you accept self referrals No Address

1100 - 38 Antares Drive
Nepean ON K2E 7V2
Canada

Year Business Started 2004.00 Full Legal Name TelAsk Technolgies Inc Withdrawn Date Published Accessibility Report Accessibility report not available URL friendly title TelAsk
In March 2020, cases of COVID-19 were on the rise across Ontario with the emergence of the pandemic’s first wave.