Brightsquid Secure-Mail

2.1.14: Support distribution of patient surveys

Virtual visit solutions will allow providers to send surveys to patients in order to: 

• Administer certain types of clinical questionnaires prior to an encounter (e.g., relating to mental health, child development, post-operative care)
• Support quality improvement efforts and patient experience reporting (e.g., at the end of a virtual care encounter)

2.1.18: Enable verification of clinician identity using multi-factor authentication

Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).

Examples:

• FOB + PIN
• Password + Security question
• Password + Authentication app
• Authenticator + SMS/Phone call

4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit

Solutions should allow other care team members to join in a secure messaging visit. This can include reading or creating messages.

4.2.12: Provide a read receipt for messages that can be filtered

Physicians participating in the provincial pilot identified this feature as important in order to confirm that medical advice has been received before a visit can be completed.

4.2.9: Separate clinical and administrative messages

Clinician experience and efficiency can be improved by creating separate inboxes (groups) for administrative versus clinical messages.