Collaborative Health Record (CHR)
By: Telus Health Solutions Inc.
Modality: Secure Messaging, Video
Status: Validated
Verified date:
Validated date:
Product version: 22.14.0
Verified Virtual Visits Solution Requirements version: 2.0
| Solution Provider Details | |
|---|---|
| Full Legal Name | Telus Health Solutions Inc. |
| Other operating name(s) | Telus Health |
| Address | 510 West Georgia Street |
| Internet Home page | https://www.telus.com/en/health/health-professionals/clinics/collaborative-heal… |
| Year Business Started | 2008 |
| Accessibility Information | |
|---|---|
| Accessibility Report | Contact your vendor to request an accessibility report. |
| Supported Features | Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text), Font resizer, Online booking, Screen reader support |
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers
2.1.17: Will support Canadian English and Canadian French languages
Solutions will support Canada’s official languages of English and French. Clinicians should be able to use (read, write, and edit) information in the chosen language.
The Solution Provider’s website can also be read in chosen language, including but not limited to training materials and release notes.
3.2.10: Enable a virtual waiting room
Solutions may allow clinicians to enable a waiting room. This allows clinicians to control when participant(s) join the synchronous video event.
3.2.13: Provide an audio-only option
An audio visit may be an acceptable alternative if insufficient bandwidth is available to support a video visit.
3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit
Solutions should allow different audio and video sources to be used during an event. For example, the clinician could use a standard webcam and a hand-held exam camera in the same event.
3.2.17: Provide equipment and connectivity testing
Solutions will allow patients and caregivers to perform equipment (i.e., audio and/or video) and connectivity tests (i.e., Wi-Fi) and send reports to clinics prior to virtual visits.